FAQs

Q : How do I make a purchase?
A : Explore all our collections: Sangeeta Boochra, New Arrivals, Earrings, Bangles, Necklace, Celebrity Look. Once you've got an item you like, click on the 'Add to Cart' button. A message will come on the screen - "Success: You have added the product to your shopping cart!" If you wish to continue browsing, click on the 'Cart' button. To complete your order, click on the 'Check Out' button.
 
Q : Do I need to set up an account to place an order?
A : NO. You can find it through the collections and quickly check out by Guest Checkout without creating an account.
Signup with us and you'll get the following benefits through your Sangeeta Boochra Jaipur account:
· Track your orders and review past purchases
· Save your address and card details for faster checkouts
· Manage your account details, address and email easily
To create an account, simply click on 'SIGN IN' and then 'REGISTER NOW' to fill in your details.
 
Q: I have forgotten my password. What should I do?
A: If you have forgotten your password, click here to change it or follow the 'FORGOT PASSWORD' instructions on the SIGN IN page.
 
Q : How should I know the products you sell are authentic?
A : As the official online store of Sangeeta Boochra Jaipur, we guarantee that every item we sell is 100% authentic and that the materials used are true to their description.
Please note that we are unable to comment on the authenticity of any items that are not purchased from Sangeeta Boochra Jaipur.
 
Q : What size should I choose?
A : Most rings and bangles are sold by free size. Or they are adjustable and fit all.
Besides, if you have any enquiry regarding sizes then simply email us at info@sangeetaboochra.com
 
Q : Can I pre-order an item that is sold out on the website?
A : YES. You can pre-order an item that is sold out on our website. As our products are handcrafted, it could take up to 7-10 days from making to delivery.
 
Q: What payment methods does Sangeeta Boochra Jaipur accept?
A : We accept payments via PayPal, Cash on Delivery, Net Banking, Debit Card, Credit card and Bank Transfer.
If you are not able to make a payment via the above-listed methods, please send us an email at info@sangeetaboochra.com, and we will assist you with the best options for payment.
 
Q : Is it safe to use my debit and credit card online at Sangeeta Boochra Jaipur?
A : At Sangeeta Boochra Jaipur, your online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and Debit and Credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
 
Q: Where is my order?
A: We dispatch all orders within 2-3 working days. Once your order has been dispatched, you will receive an email confirmation of your shipping details.
 
Q: How long will it take for my order to get delivered?
A: Orders within India are shipped via Speed Dart and are delivered within 5-7 working days.
International orders are shipped via one of the two following carriers:
· Speed Dart - delivery time: 6-7 business days
· EMS - delivery time: 10 business days.
 
Q : Do you ship internationally?
A : Yes, we do ship internationally to over 65 countries via UPS, FedEx, DHL or EMS.